Bechy Higgins

Cultivate a goal life and record it.

BHWebsite_header_FAQ

Frequently Asked

Q - Can I post about PL on my blog or social media accounts?

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Absolutely … we love when people share what they’re doing with Project Life!

Q - Do you have a newsletter?

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We do! If you are interested in receiving our weekly emails, fill out our web form.

Q - I would like to share my PL layout. Where can I do that?

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We would love to see how you have used Project Life! Please email us at submissions@beckyhiggins.com.

Q - Where can I find PL inspiration?

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Head to our blog and search “Project Life”. You will find tons of ideas and inspiration! We also have a fantastic creative team that shares inspiration on our blog every month. Another great source is online at Big Picture Classes. There is a Project Life Community hosted by them and it is free to join!

Q - Where can I learn about your Creative Team?

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We feature our Creative Team on our blog often! Please visit the blog and search Creative Team. You can learn about the individual members of our team here.

Q - Will you be looking for new members for your Creative Team?

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We select a new creative team each year and hold an annual call for new team members. Keep an eye on our blog and social media to learn when that will be … typically in the fall.

Q - Can I carry Project Life in my store?

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For information on carrying our product in your retail store, please contact an American Crafts’ sales representative at 800-879-5185, acsales@americancrafts.com.

Q - I am interested in the monthly Studio Calico Project Life Kit. How do I order one or subscribe?

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Our partnership with Studio Calico brings a monthly dose of inspiration right to your door! To learn more about how to order or subscribe, click here.

Q - I would love to sell Project Life to my friends! Is there a way to do that?

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If you are interested in selling our products through a home party opportunity, visit Stampin’ Up! to learn about becoming an independent demonstrator of our Project Life by Stampin’ Up! products.

Q - Are your products acid-free and archival?

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Yes, all items that your photos will be touching are archival and acid-free.

Q - Can I purchase PL at any retail locations?

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You can find Project Life at most Michaels, Jo-Ann and Hobby Lobby stores in the U.S. You can also find our products at many smaller retail locations. Click here for a list of stores in your area.

Q - Do I have to take a photo a day to use Project Life?

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Absolutely not! You can use Project Life however it fits you and your life best. Whether you’re taking a picture a day or scrapbooking boxes of photos from the past, Project Life is perfect for whatever project you are working on.

Q - Do you ever donate PL for an event or fundraiser? How do I request this?

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As you can imagine, we do receive quite a few requests for donations. We do love to help whenever we can, but it is on a request by request basis. To inquire about a donation for your event, please email customerservice@beckyhiggins.com.

Q - How do I contact you?

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The quickest way to get a hold of us is by emailing customerservice@beckyhiggins.com. We also have a Contact Page where you can find information on more specific individuals that you may need to contact directly.

Q - How many cards are included in a core kit?

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Each of our Core Kits comes with 616 cards – enough to fill a 12×12 album. Our products have evolved over time and continue to do so, so the number of each type of card varies from kit to kit. We recommend you read the complete product description in our shop for the most accurate counts that are included in the product you are considering.

Q - How often do you come out with new designs?

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We are always busy with product development and offer new designs throughout the year.

Q - What do I need to get started?

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All it takes to get started is a Core Kit, an Album, and Big Pack of Photo Pocket Pages. All of these items can be purchased in our shop, and if you buy a full bundle of products, you save 20%! Pair these with your photos and journaling to create a complete album.

Q - What is Project Life?

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Project Life is a solution-based approach to scrapbooking that was created to simplify the process in order to allow you more time to enjoy life! It requires no glue, no scissors, no tools, and no skills of any kind. The design of our products takes the guess work out of layout design so that you can focus on recording your everyday moments through your photos and journaling. The simple design is stylish and makes it possible for you to complete more pages in less time. For more details, please visit here.

Q - Where can I offer a suggestion or give you feedback on products?

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We welcome feedback from our customers. You can send that to customerservice@beckyhiggins.com.

Q - Where can I order Project Life products?

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You can find the widest assortment of our products right here in our shop. You can also find a selection of our products on amazon.com.

Q - Who designs PL collections?

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We hand select and work with a variety of designers to bring you a myriad of design styles. You can learn more about the people who have designed our products here. We also work closely with our friends at American Crafts and their design department who create many of our products in-house.

Q - I have problems or questions about the app. What is the best way to get help?

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We are happy to help! The fastest way to receive an answer to your question is to contact projectlifeapp@beckyhiggins.com

Q - Can I pay for my order using PayPal?

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Absolutely! We’re proud to offer PayPal as one of our payment options. Please note that orders will be shipped to the address that is affiliated with your PayPal account so please make sure to confirm your address when checking out.

Q - Do you ever offer discounts or have sales?

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We do, on occasion, have a discount offer or a sale. The best way to hear about these specials is to follow us on one of our social media channels: Facebook | Twitter | Instagram

Q - Do you offer any shipping discounts?

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Absolutely! We offer free shipping on orders over $35 (continental US only).

Q - Do you sell Project Life as a bundled kit or do I have to purchase everything individually?

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We have a “build your bundle” option in our shop that allows you to choose the Core Kit, Album, and Big Pack of Photo Pocket Pages that suit you best and you’ll enjoy a 20% discount when you purchase all 3 products at the same time!

Q - Do you ship internationally?

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At this time, we are not set up to ship internationally. However, we are working very hard to implement this and will be shouting it from the rooftops when it is available!

Q - How soon after I place my order will it be shipped?

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Orders are shipped within 1-2 business days and usually arrive within 5-10 business days after leaving the fulfillment center. Actual shipping times will vary based on location, but you will receive a tracking number via email once your order ships so you can know more accurately when it will arrive.

Q - I ordered something that I would like to return. How do I do that?

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We would be happy to help you with that! Please email us at customerservice@beckyhiggins.com for instructions.

Q - I purchased Project Life from another retailer and I have missing/damaged items. Who should I contact?

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Please first try to exchange/return it to the store where it was purchased. If for some reason that doesn’t resolve the issue, please email customerservice@beckyhiggins.com and we will do our best to help.

Q - I purchased Project Life from your online store and I have missing/damaged items. Who should I contact?

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We are sorry to hear that! Please contact customerservice@beckyhiggins.com and we will take care of that right away for you!

Q - May I add something to my online order once it is placed?

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Unfortunately, once an order is placed it cannot be added to.